Shipping Policy

Order handling time

After orders are paid, the warehouse department generally takes 2-4 working days (Affected by hot-sales season or public holidays, the processing time may be extended to 5-10 working days) for quality inspection, packaging, and then delivery to the logistics center for shipment.

Shipping methods

As a factory wholesale platform, in order to help customers obtain more cost-effective shipping services, FashionFiti provides customers in North America, Europe, and other countries and regions with flexible shipping methods, including DHL, UPS, FedEx,EMS,China post, USPS, DHL e-commerce, etc.
Before placing an order, you will see all available shipping methods, the corresponding shipping time, and the freight for each shipping method. Generally, faster shipping time corresponds to a higher freight rate, you can choose it according to your needs.

Shipping time

Affected by Covid-19, the international logistics shipping time has been extended more than usual, and the freight rates of logistics companies have been at a relatively high level, which has become a common problem in the world.
Each shipping method corresponds to a different shipping time, and the logistics company will deliver the package within the time agreed upon by the current shipping method.
The shipping method you choose means that you agree to or accept the shipping time required for that shipping method.
In case of irresistible factors (bad weather, shipping congestion, special festivals, etc.) the shipping time may be postponed correspondingly. This should not be your reason for after-sales or disputes about the order.
During major holidays such as Christmas, order processing and delivery time will be forced to be extended accordingly. In order not to affect your sales, it is recommended that you arrange your purchase plan in advance.

Zones

Order Handle Time

Priority Shipping

Standard Shipping

>21Kg Shipping (Duty-free)

9P/9S/9PS

2 - 4

7 - 15

15 - 30

<3 weeks

8P/8S/8PS

2 - 4

7 - 15

15 - 30

<3 weeks

7P/7S/7PS

2 - 4

7 - 15

15 - 30

<20 days

6PS

2 - 4

5 - 7

10 - 15

<20 days

5P/5S/5PS

2 - 4

4 - 10

15 - 30

<20 days

4P/4PS

2 - 4

7 - 15

15 - 30

<3 weeks

3PS

2 - 4

4 - 10

15 - 30

<3 weeks

Zone No.

Countries

Priority Shipping

Standard Shipping

>21Kg

Shipping

9P

Albania, Argentina, Armenia, Bangladesh, Bosnia and Herzegovina, Brazil, Chile, Colombia, Costa Rica, Dominica, Niger, Dominican Republic, Ecuador, Fiji, Peru, El Salvador, Georgia, Guatemala, Lebanon, Honduras, Kazakhstan, Kyrgyzstan, Serbia, Madagascar, Maldives, Montenegro, Nigeria Morocco, Nicaragua, Panama, Puerto Rico, Romania, SanMarino, Seychelles, Venezuela South Africa, Swaziland, Tunisia, Uzbekistan

yes

no

yes

9S

Russia

no

yes

yes

9PS

Pakistan, Sri Lanka, Ukraine

no

yes

no

8P

Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, United Arab Emirates

yes

no

yes

8S

Saudi Arabia, India

no

yes

no

8PS

Israel, Turkey

yes

yes

yes

7P

Andorra, Bulgaria, Cyprus, Estonia, Greece, Iceland, Latvia, Liechtenstein, Lithuania, Malta, Monaco, Slovakia

yes

no

yes

7PS

Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Germany, Spain, Hungary, Ireland, Luxembourg, Netherlands, Italy, Norway, Poland, Portugal, Slovenia, Sweden, Switzerland, United Kingdom

yes

yes

yes

6PS

United States, Canada, Mexico

yes

yes

yes

5P

New Zealand

yes

no

yes

5PS

Australia

yes

yes

yes

4P

Brunei, Indonesia, Philippines

yes

no

yes

4PS

Malaysia, Singapore, Thailand

yes

yes

yes

3PS

Japan

yes

yes

yes

Furthermore, the shipping time varies from different countries and regions. Please note, in case of irresistible factors (bad weather, special festivals, etc.) the shipping time may be postponed correspondingly.

Standard Shipping Company obliges us to each package under 2KG. So when your order estimated weight >= 2KG, only Priority Shipping is available.

Address with "PO.BOX" cannot support priority shipping.

During holidays or festivals, order handle and delivery times will be extended accordingly. In order not to affect your sales plan, please arrange your purchase plan accordingly.

Return Policy

Return Conditions

You can return your item(s) for up to 30 days from the original purchase date. All returns must be in their original condition and cannot show any signs of use. Please include your original invoice with your return item(s). If the quality of the product is no problem, you need to pay the shipping and packaging loss.

It is guaranteed that our products will meet every customer's needs. Please read the content as follows. If you are not satisfied with the goods you have purchased for some reason, we will be willing to return or change the products for you, or get you a refund.But we do not refund first shipping fee,hope you can understand this.

We accept 30 days return policy.

Return Notes

Please contact our customer support via E-mail, phone calls or online chatting during our working hours. Our customer service will respond to your questions from 8:00 am to EST (current time) 8:00 pm. Our team will offer you instrument according to your specific requirements.

Please inform us of your request of refund or return or exchange within 14 days after you receive the goods.
All goods (including all parts and attachments) must be returned to us via express delivery.
You have to bear the cost for us to redeliver goods if you want an exchange.
At any time, no commission charge is required for returns.
Payment means for refund: credit card, Western Union.
We are dedicated to making our customers satisfied, and we encourage you to contact us if the product you have purchased does not meet your demands.
Cautions:
1. Customers need to return products to an appointed address. We will provide you with information of returns via E-mail. After receiving returned goods, we will arrange you a full refund.
2. Orders for returns require order number to be written on the outside of the package. Is this page helpful If not, please contact us.

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